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Heart to Heart

En liten gest som säger mycket. Örhängena är ett sätt att visa uppskattning till någon du tycker om, fyller år eller som bara behöver lite extra glädje.

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FAQ

Frequently asked questions

Are your jewelry handmade?

Yes, each product is handmade and designed by the Ellnora team with a focus on feel, quality and details.

How long is the delivery time?

  • Regular products are shipped within 1–5 business days.
  • Special orders may take longer, ranging from a few weeks to several months depending on the scope and our queue.

Can I order something personal?

Yes! You can choose the color, size, material and design. However, special orders cost more than regular products as they require more time and personal service. Here's how it works

The request is made via our email:

📧 hello.ellnora@gmail.com

Can I return my product?

Yes, unused jewelry can be returned within 14 days of receiving your order, if it is returned in its original packaging without damage. The customer is responsible for return shipping. Once we have approved the return, the price of the product will be refunded.

Note: Special orders and products made to order cannot be returned.

How do I contact you?

You can reach us via DM for quick questions or email us at:

📧 hello.ellnora@gmail.com

(We usually respond within 24 hours.)